Terms and conditions

Welcome to Luxury Mansion. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Company Information

Luxury Mansion is operated by [tuo nome legale o azienda se esistente], based in Australia.

Email: mattenapo@icloud.com

2. Products

Our collection includes both handcrafted pieces and carefully selected items sourced from trusted suppliers.

Each product is chosen for its design, quality, and ability to reflect our brand’s signature Italian-inspired aesthetic.

Please note that due to the nature of some materials, slight variations in color, texture, or shape may occur and are not considered defects.

3. Orders and Payments

Orders are processed in the order they are received.

Prices are listed in EUR or AUD and include taxes unless stated otherwise.

We accept major credit/debit cards and secure online payments via Shopify.

4. Shipping

We offer national and international shipping.

Shipping costs and delivery times will be displayed at checkout.

Delays may occur due to customs or courier issues, which are out of our control.

5. Returns and Refunds

We accept refund requests only in the following cases:

The item arrived damaged;

The item is defective or significantly different from the product description or the model ordered.

To request a refund, customers must contact us within 7 days of delivery and provide clear photographic evidence of the issue.

Once the request is approved, we will either issue a refund or send a replacement (if available).

⚠️ We do not accept returns or refunds for change of mind, incorrect choice of size, color, or style.

6. Intellectual Property

All content on this website (texts, logos, photos, designs) is the property of Luxury Mansion and cannot be reproduced without permission.

7. Liability

We are not responsible for any damages or losses resulting from improper use of our products or delayed shipments due to external circumstances.

8. Privacy Policy

Please refer to our [Privacy Policy] for information on how we handle personal data.

9. Changes to Terms

We reserve the right to update or change these terms at any time. Any changes will be posted on this page.